1. Acceptance of Terms

By accessing and placing an order on shop.coupondeals.co.za (“the Website”), you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Website. These terms are governed by the laws of the Republic of South Africa, including the Consumer Protection Act, 68 of 2008 (“CPA”).

2. Products and Pricing

• All prices are displayed in South African Rands (ZAR) and include applicable VAT.
• Prices may change without prior notice. The price at the time of placing your order is the price you pay.
• Product images are for illustration purposes. Actual colours may vary slightly due to photography lighting.
• We reserve the right to correct any pricing errors, in which case we will notify you and offer a full refund or the option to proceed at the correct price.
• We do not guarantee product availability and reserve the right to cancel orders for out-of-stock items with a full refund.

3. Orders and Payment

• An order is confirmed once payment is received and you receive an order confirmation email.
• We accept payment via EFT bank transfer, PayFast (credit/debit card, Instant EFT, SnapScan, Mobicred) and WhatsApp-arranged payment.
• EFT payments must be received within 48 hours of placing your order, otherwise the order may be cancelled.
• We reserve the right to refuse or cancel any order at our discretion, in which case a full refund will be issued.
• You must be 18 years of age or older to make purchases on this website.

4. Delivery and Shipping

• Standard delivery to South Africa takes 10–20 business days from order confirmation.
• Delivery timeframes are estimates and may vary due to factors beyond our control.
• You are responsible for providing an accurate delivery address. We are not liable for failed deliveries due to incorrect address information.
• Risk of loss passes to you upon delivery.
• See our Shipping Policy for full details.

5. Returns and Refunds

Our returns policy forms part of these terms and conditions. Please see our Returns and Refunds Policy for full details. In summary:

• 14-day return window from date of delivery
• Items must be unused and in original packaging
• Refunds processed within 5–7 business days of receiving returned items

Our returns policy complies with the Consumer Protection Act, 68 of 2008, which grants you the right to return goods within a reasonable time if they are defective or not as described.

6. Consumer Protection Act Rights

As a consumer in South Africa, you have rights under the Consumer Protection Act, 68 of 2008, including:

• The right to receive goods that are reasonably suitable for the intended purpose
• The right to receive goods of good quality, free of defects
• The right to disclosure of product information
• The right to return defective goods

7. Intellectual Property

All content on this website including text, images, logos, and product descriptions is the property of CouponDeals or its content suppliers and is protected by copyright law. You may not reproduce, distribute, or use any content without our written permission.

8. Limitation of Liability

To the maximum extent permitted by South African law, CouponDeals Shop shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability for any claim shall not exceed the amount you paid for the relevant product(s).

9. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the exclusive jurisdiction of the South African courts. You also have the right to approach the National Consumer Commission or the Consumer Goods and Services Ombud for dispute resolution.

10. Contact

For any questions about these terms:
Email: shop@coupondeals.co.za
Website: shop.coupondeals.co.za